Legal Notice

Acceptable Use

You agree to use Kellytwins.com only for lawful purposes and in a manner that does not harm the business, its customers, or its digital infrastructure. Prohibited actions include:

• Fraudulent or deceptive activity

• Interference with website performance or security

• Uploading malicious code, bots, or automated scraping tools

• Misrepresenting your identity

• Using Kellytwins content or product images without authorization

Violation of these terms may result in suspension or termination of access.

Intellectual Property

All content on Kellytwins.com — including product photography, embroidery designs, branding, logos, graphics, and written descriptions — is the exclusive property of Kellytwins and protected by U.S. and international copyright and trademark laws.

You may not:

• Copy, reproduce, or distribute any content

• Use Kellytwins designs or images for commercial purposes

• Create derivative works from Kellytwins intellectual property

Personal, non‑commercial use of the website is permitted. Unauthorized use may result in legal action.

Limitation of Liability

Kellytwins provides products and services “as is” and disclaims all warranties to the fullest extent permitted by law.

Kellytwins is not liable for:

• Indirect, incidental, or consequential damages

• Shipping delays caused by carriers or events outside our control

• Misuse of products, including improper washing or care

Your sole remedy for dissatisfaction is to discontinue use or request a refund according to our posted Refund & Return Policy.

Dispute Resolution

Informal Resolution

Customers agree to contact Kellytwins support first to attempt a good‑faith resolution.

Arbitration Agreement

If a resolution cannot be reached informally, disputes will be resolved through binding arbitration rather than in court. This includes:

• Claims related to purchases, website use, or communication

• Waiver of class‑action rights

• Arbitration conducted in New York State

Exceptions

You may pursue claims in small claims court if eligible. Intellectual property violations may be pursued in court.